To book an appointment, phone us on 01825 732333 between 09:00-12:00 and select option 6 for the COVID Information line. Alternatively, please email us at firstname.lastname@example.org.
PLEASE NOTE: If you are registered at any of our three surgeries, this will be your last opportunity to get your 1st Pfizer dose with us.
Practice Update - June 2021
Firstly we would like to say thank you for your support over the past year for working with us in such uncertain times. We had to change the way we work very quickly and that has been possible because you our patients have adapted to new ways of working. General Practice nationally is under huge pressure and we are busier than ever and there has been a lot in the media about this. We are dealing with a huge surge in demand as a consequence of the pandemic and we understand that it has been difficult to get an appointment. Our call volumes have risen dramatically from around 200 calls a day in 2019 and 2020 to 450 calls a day in 2021 with only a 5% increase in our patient list during that period. Across our 3 sites we have on average 8 GPs/ANPs offering around 200 appointments a day in line with national recommendations. We want to reassure you that we are working closely with our CCG and LMC and NHS England to manage this significant rise in demand and also reassure you that we are open as normal and we are offering face to face services as well as dealing with patients on the phone as appropriate. Working this way allows us to keep our patients safe and continues to allow for social distancing in our premises. If you are unwell or worried about your health then we do urge you to call us but also please do seek self help advice where appropriate.
We are always looking to expand our clinical team in response to increasing demand and despite a national shortage we are very pleased to announce that we have successfully recruited 2 additional GPs to our team of 10 GPs and 2 trainees and we are actively looking to recruit a clinical pharmacist to join the team as well. We have recently welcomed Chris Krzywon a First Contact Physiotherapist to the team who acts as the interface between our Practice and the local musculoskeletal services. If you have any musculoskeletal concerns you can book to see Chris directly through the reception team. We have a Social Prescriber working with us on a weekly basis and we will soon be welcoming a health coach to the team.
Our Covid vaccination programme continues at pace in addition to our normal services. We are running weekly Pfizer and Astra Zeneca clinics on Wednesdays and Fridays and larger weekend clinics as vaccine availability allows. We continue to run a dedicated covid information line and we are currently inviting those aged 25-29 to have their first vaccination.
Lastly please do be kind and respectful to our hard working team who are under enormous pressure in these unprecedented circumstances and are doing their utmost to help all our patients. Please also be mindful of comments online and on social media platforms and the impact that these have on our dedicated team who read them. We ask that our staff treat our patients and their carers with kindness and respect and expect them to be treated the same in return.
Thank you very much for all the kind and supportive comments we have received over the past year it has meant a lot to us and has kept us going!
We are now able to deliver the Pfizer vaccination from Buxted Medical Centre. We will make further announcements as we receive information on our next deliveries.
Find out how the NHS App will be used to demonstrate your Covid -19 vaccination status. The NHS App can show this information from 17th May 2021 onwards.
If you do not have a smartphone or tablet and cannot access the NHS App you can call the NHS helpline on 119 from 17th May 2021 and ask for a letter to be posted to you. It can take up to 5 days to receive the letter.
Unfortunately, we cannot provide letters showing your Covid-19 vaccination status.
To make it easier for patients to book their COVID vaccination appointment or get answers to their COVID queries, in addition to our COVID Information line, we now have a new COVID Information email address.
The COVID Information line is open from 09:00-12:00 Monday - Friday and can be reached by dialing 01825 732333 and selecting option 6.
Our new COVID Information email address is email@example.com. Emails will be checked daily.
Phase 2 of the COVID Vaccination Programme
The Greater Wealden Primary Care Network comprising Bird in Eye Surgery, Buxted Medical Centre, Heathfield Medical Centre, Herstmonceux Integrative Health Centre, Meads Medical Centre and Mid Downs Partnership are delighted to announce that we will be offering COVID vaccinations as part of Phase 2 of the vaccination programme. This means that as our patients who are aged under 50 become eligible, we will be offering local vaccination appointments with the majority taking place at each surgery’s own premises.
Currently anyone aged 45 to 49 is eligible, as well as those from the initial priority groups – those aged 50 and above, those clinically extremely vulnerable, those with underlying health conditions and unpaid carers.
We are really excited to be taking part in the further roll out of the vaccination programme for our patients and will post further news once we are able to announce details of our first ‘phase 2’ clinics. In the meantime patients are able to book their first appointments at any of the large vaccination centres online
using the following link or they can telephone 119.
If there is anyone in the initial priority groups who has not yet had their first dose, please contact your surgery as soon as possible so that this can be arranged quickly.
We are also all currently working to invite patients for their second vaccination. You will be contacted around 11 weeks from your first vaccination. Please do not contact us before this point – we will be in touch with you as soon as your second appointment is available.,
COVID Information Line
We now have a dedicated COVID Information Line and are inviting patients over the age of 50, who have not yet received their first dose of a COVID-19 vaccine, to phone us on 01825 732333 between 9.00am – 12.00pm and select option 1.
Vaccination Programme Progress
Thanks to the continued support of our dedicated team of staff and volunteers, the COVID Vaccination Team has had another successful weekend, with over 600 patients vaccinated across the three sites.
Our next 2nd dose Pfizer clinic is on Monday 29th March at the Meads Medical Centre and we’ll be phoning patients this week with the time of their appointment. As always, please don’t phone us, we know who you are. If you don’t hear from us this week you will be booked into our 2nd dose clinic on Saturday 17th April and we’ll be in touch with your appointment details nearer the time.
,Suspected coronavirus (COVID-19)
NHS England have produced the following leaflet for patients with suspected coronavirus who have not been admitted to hospital and will be isolating at home.
Suspected coronavirus (COVID-19): Important information to keep you safe while isolating at home
There are three simple actions we must all do to keep on protecting each other:
Wash hands - keep washing your hands regularly
Cover face - wear a face covering in enclosed spaces
Make space - stay at least 2 metres apart (or 1 metre with a face covering or other precautions)
If you are feeling unwell or are concerned about contracting the coronavirus, visit www.gov.uk/coronavirus for the latest government advice and guidance.