Latest News

IMPORTANT SURGERY UPDATE

East Hoathly Surgery will be closing at 3pm on Wednesday 4th August. Please ensure you collect your medication before this time. It will open again at 8am on Thursday 5th August. We apologise for any in convenience caused and thank you for you co-operation.

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COVID Safety Measures

While the legal requirement to wear a face covering will be removed from 19th July, current NHS visitor guidance will stay in place across all health services.

As such, to protect both patients and staff, and to enable our most vulnerable patients to continue safely attending our surgeries, face coverings and social distancing measures will remain in place across Buxted, East Hoathly and Manor Oak Medical Centres.

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Last 1st Dose Pfizer Clinics

Next week is the last opportunity for patients at Buxted, East Hoathly and Manor Oak to get their 1st Pfizer jab at Buxted Medical Centre.  We still have appointments left on the evening of 14/07/21 and the morning of 17/07/21.

To book an appointment, phone 01825 732333 between 09:00-12:00 and select option 6 for the COVID line. Alternatively, email us at esxccg.buxtedcovidinfo@nhs.net.

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Important AstraZeneca Update


NHS Sussex CCGs have released the following statement regarding the recent news reports about Indian-made AstraZeneca doses:

“The Government has confirmed that no Covishield vaccines have been administered in the UK and that all AstraZeneca vaccines given in the UK appear on the NHS COVID Pass as Vaxzevria. The NHS COVID Pass is the digital version of individuals’ proof of COVID-19 vaccine status, which has been available for international travel since May.

The European Medicines Agency has authorised this vaccine and the Government is confident that travel will not be affected. The EU Digital Covid-19 Certificate is currently for EU citizens only, or third country nationals legally staying or resident in the EU.”

For information about how to get an online or paper version of the NHS COVID Pass please visit www.nhs.uk/conditions/coronavirus-covid-19/covid-pass/

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Protected Learning Time Wednesday 7th July 2021

To allow doctors and practice staff to take part in a Protected Learning Time training session, Buxted, East Hoathly and Manor Oak Medical Centres will be closed for half a day from 12.30pm on Wednesday 7th July 2021.

The NHS East Sussex Clinical Commissioning Group actively supports developing general practice, to improve the care of our patients.  The Protected Learning Time Programme provides an opportunity for all staff at our practices to participate in education and training events.  All participating surgeries in the area will be closed on this afternoon.

If you require emergency medical treatment while the surgeries are closed, please call 0300 020 0550 or 111.

While the Pharmacy and Dispensary will remain open, we would be very grateful if all non-urgent requests after 12.30pm could wait until Thursday 8th July, when the surgery will re-open as usual.

Thank you for your support.

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Pfizer Vaccination Update

We are nearing the end....our last Pfizer 1st dose clinics will be taking place on:

23/06/21 - FULLY BOOKED
26/06/21 - Appointments available
30/06/21 - FULLY BOOKED
09/07/21 - Appointments available
14/07/21 - Appointments available
17/07/21 - Appointments available

Our clinics on 09/07/21 & 14/07/21 are for Buxted, East Hoathly or Manor Oak patients between the ages of 18-39, whereas the clinics on 26/06/21 & 17/07/21 are for any Buxted, East Hoathly or Manor Oak patient over the age of 18.

These clinics are for patients who have not yet had their first dose of a COVID vaccine. If we have already given you your 1st dose, we will be in contact with the details of your 2nd dose appointment nearer the time.

To book an appointment, phone us on 01825 732333 between 09:00-12:00 and select option 6 for the COVID Information line. Alternatively, please email us at esxccg.buxtedcovidinfo@nhs.net.

PLEASE NOTE: If you are registered at any of our three surgeries, this will be your last opportunity to get your 1st Pfizer dose with us.

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Practice Update - June 2021

Firstly we would like to say thank you for your support over the past year for working with us in such uncertain times.  We had to change the way we work very quickly and that has been possible because you our patients have adapted to new ways of working.  General Practice nationally is under huge pressure and we are busier than ever and there has been a lot in the media about this.  We are dealing with a huge surge in demand as a consequence of the pandemic and we understand that it has been difficult to get an appointment.  Our call volumes have risen dramatically from around 200 calls a day in 2019 and 2020 to 450 calls a day in 2021 with only a 5% increase in our patient list during that period.  Across our 3 sites we have on average 8 GPs/ANPs offering around 200 appointments a day in line with national recommendations.  We want to reassure you that we are working closely with our CCG and LMC and NHS England to manage this significant rise in demand and also reassure you that we are open as normal and we are offering face to face services as well as dealing with patients on the phone as appropriate.  Working this way allows us to keep our patients safe and continues to allow for social distancing in our premises.  If you are unwell or worried about your health then we do urge you to call us but also please do seek self help advice where appropriate.  

We are always looking to expand our clinical team in response to increasing demand and despite a national shortage we are very pleased to announce that we have successfully recruited 2 additional GPs to our team of 10 GPs and 2 trainees and we are actively looking to recruit a clinical pharmacist to join the team as well.   We have recently welcomed Chris Krzywon a First Contact Physiotherapist to the team who acts as the interface between our Practice and the local musculoskeletal services.  If you have any musculoskeletal concerns you can book to see Chris directly through the reception team.  We have a Social Prescriber working with us on a weekly basis and we will soon be welcoming a health coach to the team.   

Our Covid vaccination programme continues at pace in addition to our normal services.  We are running weekly Pfizer and Astra Zeneca clinics on Wednesdays and Fridays and larger weekend clinics as vaccine availability allows.  We continue to run a dedicated covid information line and we are currently inviting those aged 25-29 to have their first vaccination.  

Lastly please do be kind and respectful to our hard working team who are under enormous pressure in these unprecedented circumstances and are doing their utmost to help all our patients.  Please also be mindful of comments online and on social media platforms and the impact that these have on our dedicated team who read them.  We ask that our staff treat our patients and their carers with kindness and respect and expect them to be treated the same in return.   

Thank you very much for all the kind and supportive comments we have received over the past year it has meant a lot to us and has kept us going!    

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Vaccination Update

We are now able to deliver the Pfizer vaccination from Buxted Medical Centre.  We will make further announcements as we receive information on our next deliveries.

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COVID Passport

Find out how the NHS App will be used to demonstrate your Covid -19 vaccination status. The NHS App can show this information from 17th May 2021 onwards.

If you do not have a smartphone or tablet and cannot access the NHS App you can call the NHS helpline on 119 from 17th May 2021 and ask for a letter to be posted to you. It can take up to 5 days to receive the letter.

Unfortunately, we cannot provide letters showing your Covid-19 vaccination status.

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COVID Information 

To make it easier for patients to book their COVID vaccination appointment or get answers to their COVID queries, in addition to our COVID Information line, we now have a new COVID Information email address.
 
The COVID Information line is open from 09:00-12:00 Monday - Friday and can be reached by dialing 01825 732333 and selecting option 6.
 
Our new COVID Information email address is esxccg.buxtedcovidinfo@nhs.net. Emails will be checked daily.

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Phase 2 of the COVID Vaccination Programme

The Greater Wealden Primary Care Network comprising Bird in Eye Surgery, Buxted Medical Centre, Heathfield Medical Centre, Herstmonceux Integrative Health Centre, Meads Medical Centre and Mid Downs Partnership are delighted to announce that we will be offering COVID vaccinations as part of Phase 2 of the vaccination programme.  This means that as our patients who are aged under 50 become eligible, we will be offering local vaccination appointments with the majority taking place at each surgery’s own premises. 

Currently anyone aged 45 to 49 is eligible, as well as those from the initial priority groups – those aged 50 and above, those clinically extremely vulnerable, those with underlying health conditions and unpaid carers.

We are really excited to be taking part in the further roll out of the vaccination programme for our patients and will post further news once we are able to announce details of our first ‘phase 2’ clinics.  In the meantime patients are able to book their first appointments at any of the large vaccination centres online using the following link or they can telephone 119.

If there is anyone in the initial priority groups who has not yet had their first dose, please contact your surgery as soon as possible so that this can be arranged quickly.

We are also all currently working to invite patients for their second vaccination. You will be contacted around 11 weeks from your first vaccination. Please do not contact us before this point – we will be in touch with you as soon as your second appointment is available.,

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COVID Information Line

We now have a dedicated COVID Information Line and are inviting patients over the age of 50, who have not yet received their first dose of a COVID-19 vaccine, to phone us on 01825 732333 between 9.00am – 12.00pm and select option 1.

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Vaccination Programme Progress

Thanks to the continued support of our dedicated team of staff and volunteers, the COVID Vaccination Team has had another successful weekend, with over 600 patients vaccinated across the three sites.
COVID Vaccination Progress
Our next 2nd dose Pfizer clinic is on Monday 29th March at the Meads Medical Centre and we’ll be phoning patients this week with the time of their appointment. As always, please don’t phone us, we know who you are. If you don’t hear from us this week you will be booked into our 2nd dose clinic on Saturday 17th April and we’ll be in touch with your appointment details nearer the time.

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,Suspected coronavirus (COVID-19)

NHS England have produced the following leaflet for patients with suspected coronavirus who have not been admitted to hospital and will be isolating at home. 

Suspected coronavirus (COVID-19): Important information to keep you safe while isolating at home

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COVID-19

There are three simple actions we must all do to keep on protecting each other:

  • Wash hands - keep washing your hands regularly

  • Cover face - wear a face covering in enclosed spaces

  • Make space - stay at least 2 metres apart (or 1 metre with a face covering or other precautions)

If you are feeling unwell or are concerned about contracting the coronavirus, visit www.gov.uk/coronavirus for the latest government advice and guidance.

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Health News from the BBC and the NHS

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