Friends and family feedback

Friends and family test

The Friends and Family Test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience. Listening to the views of patients and staff helps identify what is working well, what can be improved and how.

The surgery have made paper copies of the FFT available at their reception desks, you can also access the survey by clicking here

For further information about the Friends and Family test, please click on the below which will take you to a short video explaining about the FFT

FFT video summary



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