Repeat Prescriptions
If you need to obtain your prescription or require a repeat prescription you should use the NHS App if possible, a link to this is above. The NHS App gives people who take regularly prescribed medication a quick, easy and convenient way to request their next batch of medicine.
You can send your request through the App at any time of the day or night – no waiting for the practice to be open, no phone calls and no need for extra trips to the practice. Requests via the NHS App or NHS Portal can be processed in just a few seconds as it is directly linked to your records and has no room for error.
HOW TO ORDER PRESCRIPTIONS THROUGH THE NHS APP
Step 1- Download the NHS App
Step 2- Create login
Step 3- Under services, select ‘Request repeat prescriptions’. Your preferred pharmacy, may be displayed at this point, please check these details are correct before proceeding.
Step 4- Your existing medicines available for request will be listed. Select the medicines you want to request.
You are only able to order repeat prescriptions. Non-repeat prescriptions are one-off medicines you may have ordered before. You will need to submit a medical request form to order non-repeat prescription, as this service is unavailable through the NHS App
Step 5- If needed, there is a free text box to add a note for your GP. If you need to make any changes, select the 'Back' option to return to the previous screen.
Step 6- Your prescription request is confirmed and will now be seen by our team who will be able to review your request. Once the prescription is approved it will show as issued on your order summary screen and will be sent through to your nominated pharmacy. Your pharmacy will advise when your prescription is ready to collect - contact them directly with any queries. Your prescription will usually be ready for collection by the fifth working day if not before
It will still be possible to request repeat medication by calling our Prescription Clerk on 01825 725202, between 9am and 1pm Monday to Friday.
You are also able to request prescriptions by posting your repeat slip at the front of the surgeries in the dedicated prescriptions box – please tick the items you require.
To check the status of repeat medication, the dispensary can be contacted on 01825 732 333 option 3 between 9 and 1pm Monday- Friday.
Please allow 72 hours before collection of medication from dispensary.
Please note that the dispensary is unable to take repeat ordering requests over the telephone.
Please do not use our E-consult facility (AccuRx) to order repeat prescription requests.
Dispensary
We have been providing a dispensary service to our patients for over 20 years at Buxted & East Hoathly. Any patient living in and around Buxted or more than a mile from any chemist ‘as the crow flies’ can benefit from this service. Speak to one of our friendly reception or dispensary team members if you would like more information.
The Buxted dispensary is open from 8am to 6.30pm Monday to Friday (not bank holidays) and is closed between the hours of 1pm and 1.30pm. Our East Hoathly dispensary is open 8am to 6.00 Mondays, Wednesdays and Fridays, and 8.30am to 1pm on Tuesdays and Thursdays. The East Hoathly dispensary is also closed between the hours of 1 and 2pm.
Click here for our Pharmacy leaflet
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Delivery Service
We have a team of efficient delivery drivers who deliver medication on a daily basis to dispensing patients unable to get to the surgery.
Unfortunately, we cannot offer this service to patients who have to pay for their medication as our drivers cannot collect money.
The Pharmacy at Buxted Medical Centre, is open from 8am to 6.30pm Monday to Friday. All patients who live within a mile of a chemist (non dispensing) may choose to collect their prescriptions from the pharmacy. A selection of over the counter non prescription products will also be available for purchase. A delivery service is available for patients unable to collect their medication.
Our onsite pharmacist at Buxted can help by advising on a number of different ailments such as cough, sore throat, skin rash, diarrhoea, and/or vomiting, constipation, headache, minor eye conditions, hay fever, head lice, insect bites and worms, blood pressure reading, the morning-after pill, smoking cessation and much more.